Shillong Teer believes privacy is a fundamental right. Hundreds of thousands of players across Bangladesh use our platform every day, and every one of them entrusts us with their information — a responsibility we take seriously. This privacy policy is written in full because we want you to use our services with complete understanding and confidence.
Everything we collect is used solely to improve our services and keep your account secure. Your personal data is never sold or shared with advertisers or any third party — that is Shillong Teer's firm commitment.
What Data We Collect
Shillong Teer collects different types of data at different stages. These can broadly be grouped into three categories:
| Data Type | Example | Collection Date |
|---|---|---|
| Identity Information | Name, date of birth, NID number | During registration & KYC verification |
| Contact Information | Mobile number, email address | At the time of registration |
| Financial Information | Mobile banking number, transaction history | When making a payment |
| Technical Information | IP address, device type, browser | Per visit |
| Operational Data | Betting history, preferred games | While using the platform |
In addition to information you voluntarily provide — such as through registration forms or support tickets — the platform automatically collects certain technical data. This is necessary to maintain security and prevent fraud.
How Your Data Is Used
Shillong Teer uses the data it collects for the following purposes:
- For creating, managing, and verifying your account.
- To process deposits and withdrawals and maintain transaction history.
- For providing Shillong Teer lottery and betting services.
- To detect fraud, multiple accounts, and unauthorized activity.
- To provide customer support and resolve issues.
- For managing bonuses and promotions.
- To improve platform security and technology.
- To meet legal and regulatory obligations.
We may analyze your data to personalize your experience — such as recommending games you enjoy or showing relevant bonuses. This analysis is always done for your benefit, never for any third party.
How Long We Retain Your Data
Shillong Teer retains your data for as long as your account remains active or as required by law.
- Active account data: retained for as long as the account remains active.
- Transaction records: 5 years from the date of the last transaction (as required by law).
- Verification documents: 3 years after account closure.
- Support tickets: 2 years after resolution.
- Technical logs: 90 days.
Who Your Data Is Shared With
Shillong Teer never sells or transfers your personal data to advertisers or unrelated third parties. However, limited data may be shared in specific circumstances:
- Payment Processor: With payment gateways such as bKash and Nagad to process transactions.
- Identity Verification Provider: With licensed verification agencies as part of the KYC process.
- Law Enforcement: When required by a valid court order or government directive.
- Fraud Prevention: Shared anonymously with industry-wide fraud databases.
Cookies & Tracking Technologies
The Shillong Teer website uses cookies — small text files stored in your browser that help improve your experience on the platform.
- Essential Cookies: Essential for login sessions and security. Cannot be disabled.
- Functional Cookies: For remembering language preferences and layout settings.
- Analytics Cookies: To understand which pages are used most. No personal data is collected.
You can disable most cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
Special Protection for Payment Data
Payment information is among the most sensitive data we handle. Shillong Teer takes special measures to protect it:
- All payment data is transmitted with 256-bit SSL encryption.
- Your full mobile banking number is not stored on our servers.
- Transaction reference numbers are masked (xxx) for security.
- Fraud scanning is active on every deposit and withdrawal.
- Instant alerts are triggered whenever an unusual transaction is detected.
Protection of Minors' Data
Shillong Teer strictly prohibits use by anyone under the age of 18. We do not knowingly collect any data from minors.
- Age verification is in place at the point of registration.
- If a minor's account is identified, it is immediately closed and all associated data is deleted.
- If you suspect a minor has accessed the platform, please notify us at support@shillongteer.bet.
A note for parents: Please keep your devices and account credentials out of reach of children.
Your Rights
At Shillong Teer, you have a number of rights over your own data:
Right to Access
You may request to view the information we hold about you.
Right to Rectification
You may contact our support team to correct any information that is inaccurate or incomplete.
Right to Erasure
Unless required by law, you can request that your data be deleted when closing your account.
Right to Object to Processing
You can opt out of having your data used for marketing purposes, and we will honor that request.
Right to Data Portability
You may request a copy of your personal data in a readable, portable format.
To exercise these rights, email us at support@shillongteer.bet or At the Help Center Contact us. We typically respond within 15 business days.
Third-Party Links & Services
Shillong Teer integrates certain third-party services — such as payment gateways and identity verification providers. These services operate under their own privacy policies and are not under Shillong Teer's control.
- Payment processors (bKash, Nagad, Rocket) operate under their own respective policies.
- Shillong Teer is not responsible for the data practices of these third parties.
- We recommend reading each service's own policy before using them.
Policy Changes & Updates
Shillong Teer may update this privacy policy as needed. For significant changes:
- An SMS notice will be sent to your registered mobile number.
- A pop-up notice will be displayed upon logging in to the platform.
- The date of any changes will be noted at the top of this page.
Continued use of the platform after a notice is issued will be taken as your acceptance of the updated policy.
Privacy Contact
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
- Email: privacy@shillongteer.bet
- Live Chat: Log in to the platform for 24/7 support.
- Help Center: help-center Visit the page.
How Shillong Teer Protects Your Data
256-bit SSL Encryption
Every piece of your data and every transaction is secured with military-grade encryption. It cannot be intercepted or read by anyone in transit.
Secure Data Centers
Shillong Teer's servers are hosted in world-class data centers with both physical and digital security measures in place.
Dedicated Privacy Team
Our staff are specially trained in data protection. Only a limited number of employees have access to your information.
Real-Time Monitoring
Instant alerts are sent if any unusual activity is detected on your account.
Sale of Data Prohibited
Shillong Teer never sells your data to advertisers or third parties — this is a firm policy.
Regular Security Audits
Independent security experts regularly audit our systems to identify and address vulnerabilities.
Your data is safe at Shillong Teer — join now
With a transparent privacy policy, fast payments, and support in Bangla, we're always here for you.
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